Meet people where they already are.
Phone, email, text, forms, and handwritten notes can all be good inputs.
Tuscaloosa, AL
Property systems studio
ACP Designs Studio
I go into the messy parts of property operations and come back with calm, useful systems—built for people, not dashboards.
Proof, not promises.108 rental units · 4 properties · human approval built in

Work in numbers
Real properties, real calls, and useful side projects.
Across four properties where these systems do real work.
Leasing and maintenance calls across four properties.
Transfer Portal, HabitForge, and TodoToNotes.
Build trail
Build snapshot: January 1–July 17, 2026. Commits cover 16 active repositories. Hours use unique 15-minute windows from human-directed AI sessions and Git history.
Featured projects
System map · Hermes
A self-hosted AI team running on one Mac: property operations, leasing, collections, research, system health, and memory—coordinated through chat and stopped by a human gate before anything leaves the system.
The names are nicknames. Eight lanes in one chat window are easier to run when each one answers to something you can say out loud.
Around the clock
The same day, every day. The systems run the routine so a person only handles the judgment calls.
AppFolio numbers land on the Mac before the workday starts.
One chat message: occupancy, work orders, money, anything overdue.
Gmail is sorted; leasing inquiries get a drafted reply for approval.
Leasing and maintenance calls become organized requests, day or night.
Drafts and work orders queue up. I read the signal, then type APPROVE.
Vendors get chased, voice calls get quality-checked, stuck work gets flagged.
Backups run, memory logs write, the shared wiki is verified.
Late rent, renewals, occupancy, and P&L reports arrive in chat.
Pulled from the live schedule above, rounded to the rhythm of the day. A person owns every outbound decision.
Case study · Property operations
Tuscaloosa, AL · 50 Palmer-managed units · Student living
At Pinnacle Park, calls are answered around the clock, maintenance requests become organized work orders, and every resident-facing message waits for a person’s approval.
The systems on this job

How I work
Start in the real workflow.
Find the friction and the handoff.
Ship the smallest useful system.
Test it where the work happens.
Document, automate, and refine.
What I've learned
Real property is people work. Technology should make it lighter, clearer, and more accountable—not hide it behind another screen.

The operating principles
Phone, email, text, forms, and handwritten notes can all be good inputs.
A system earns trust when everyone can see what happens next.
Automation prepares the work. A person owns the decision.